Common questions.

Memoir is a family app for preserving photos, stories, recipes, and memories across generations. It gives your family a single, private place to collect and share everything that matters — from photo albums and written memories to family recipes and your family tree. Memoir is designed to be simple enough for grandparents and engaging enough for grandchildren.

Free to start: 5 memories and all the core features. Paid plans start at $9/month ($7.50/month billed annually) and unlock more memories plus more time with Mimi. Your first month on any paid plan is free.

Right now Memoir works in any web browser on phone, tablet, or computer. Nothing to install to get started. Dedicated iOS and Android apps are on the way for anyone who wants one. And if someone in your family isn’t online at all (like a grandparent), you can build and manage their profile on their behalf.

Yes. Your profile is private — only the people you’ve connected with can see it. No followers, no feeds, no strangers.

Google Photos and iCloud are built for individual photo storage. Memoir is a family app designed for collaboration. You can tag family members in memories so it shows on their profile too, build shared photo albums, save and organize family recipes, map your family tree, and create detailed profiles for every family member. It’s a private family archive where everyone contributes, not just personal cloud storage.

Storyworth and Remento send weekly prompts that become a single printed memoir book. Memoir is a living family archive instead — photos, stories, recipes, and family connections that grow over time, not a one-shot keepsake book. You can also build profiles for anyone (not just one person), and the whole family contributes together. We’re a year-round product, not a Mother’s Day gift.

Not yet, but it’s coming. Right now Memoir lives digitally — which is the point, because books can’t hold videos, voices, or grow with your family over time. Printable albums are on the roadmap for people who want a physical keepsake to complement their digital archive.

Memoir is for any family that wants to preserve their memories and stay connected across generations. Whether you’re a grandparent who wants to pass down family stories, a parent organizing decades of family photos, or someone who wants to save family recipes before they’re forgotten — Memoir is built for you. The app is designed to be easy to use for all ages.

Yes. You can create an account and start a profile for them, invite them as a co-manager, and pay for their subscription. You can also build the profile alongside them so they don’t have to do anything technical. Many Memoir users are adult kids giving this to their parents.

Memoir lets your family write and preserve stories with photos, dates, and the people who were there. You can tag family members in any memory, so it shows up on their profile too. Organize memories by time, person, or topic — building a family archive that grows richer over time.

Yes. You can edit any memory at any time — add more photos, fix details, or expand the story. Nothing is locked once you save it. You can also tag family members in a memory after saving, so it appears on their profile too.

Yes. Memoir lets you create collaborative photo albums where multiple family members can contribute photos and captions. Instead of photos being scattered across different phones and cloud accounts, Memoir brings them together in one shared family archive. You control who can see and contribute to each album.

Yes. You can save videos and voice recordings to memories and profiles. This is one of the things books and printed memoirs can’t do — your grandfather’s voice telling a story, your aunt’s laugh on a home movie, all preserved.

Yes. Memoir lets you preserve family recipes with ingredients, instructions, and the stories behind them. You can even scan handwritten recipe cards and let AI organize them into a digital format. Recipes are saved alongside the family member they came from, so the history and tradition behind each dish is never lost.

Yes. Memoir includes a visual family tree where you can map relationships across generations. Connect family members, see how everyone is related, and build a family tree that your children and grandchildren can continue to grow. The family tree links directly to each person’s profile, memories, and photos.

Most families have one or two people who care most about preserving memories. That’s enough. You can build profiles for anyone (including parents or grandparents who aren’t tech-savvy) and add their photos, recipes, and stories on their behalf.

Yes. This is one of the reasons Memoir exists. You can create a profile for a grandparent, parent, or anyone no longer with you, and invite other family members as co-managers, so everyone adds the photos, recipes, and stories they remember.

Yes. Memoir is built for family collaboration. Every family member gets their own profile and can contribute memories, photos, recipes, and family tree connections. You can tag family members in any memory so it appears on their profile too, and shared photo albums let everyone contribute. One subscription covers your entire family.

Mimi is your AI memory keeper, built into Memoir. She helps you write and organize memories, scan handwritten recipe cards, and ask the right questions to draw out the details behind a story.

Mimi can help. She’ll suggest questions to ask, listen as they share, and write up the memory for you. Start with anything that feels natural — a photo on the wall, a favorite recipe, the year they got married. Most families find one memory leads to ten more.

Memoir uses AI to help with tasks like scanning handwritten recipe cards and converting them into organized digital recipes. AI can also help you write and refine family memories. Your content is never used to train general-purpose AI models — AI is only used to assist you directly.

Getting started is simple. Create an account at app.memoir.ag, set up your profile, and invite your family members. From there you can start adding memories, uploading photos, saving recipes, and building your family tree. The app guides you through each step.

Any modern browser on phone, tablet, or computer. Dedicated iOS and Android apps are coming soon.

Yes. You can upload photos directly from your phone, tablet, or computer to Memoir. Upload individual photos or entire batches to build your family’s photo albums.

Yes. Parents or legal guardians can create accounts for children, including young children. The parent controls the child’s privacy settings and visibility, and is responsible for the child’s activity on the platform. This way, even the youngest family members can have a presence in the family archive.

You can cancel any paid plan any time. You won’t be charged again. Your account stays with you, and the memories you’ve already added don’t go anywhere. If you drop back to the Free tier, you’ll keep viewing your existing memories but won’t be able to add new ones past the Free limit until you resubscribe.

Your data is yours. If we ever can’t continue operating, we’ll give you ample notice and the ability to export everything you’ve added — every memory, photo, recipe, and profile. We’re building Memoir for the long haul, but we also believe a family archive should never be held hostage by a company.

That’s the whole point. Memoir is built to preserve your family’s memories across generations. Your profile, your family connections, and everything you add stay with your account for as long as you keep it. We’re building Memoir for the long haul, not a short-term play.